Renesas Single-Chip Microcomputer M37531T-ADS User Manual download pdf (Page 76)

M38000T2-CPE User’s Manual 6. Maintenance and Guarantee

REJ10J0301-0400 Rev.4.00 March 01, 2006

Page 76 of 78

6.4 Repair Provisions

(1) Repair with extra-charge

The products elapsed more than one year after purchase can be repaired with extra-charge.

(2) Replacement with extra-charge

If your product's fault falls in any of the following categories, the fault will be corrected by replacing the entire product

instead of repair, or you will be advised to purchase new one, depending on the severity of the fault.

- Faulty or broken mechanical portions

- Flaw, separation, or rust in coated or plated portions

- Flaw or cracks in plastic portions

- Faults or breakage caused by improper use or unauthorized repair or modification

- Heavily damaged electric circuits due to overvoltage, overcurrent or shorting of power supply

- Cracks in the printed circuit board or burnt-down patterns

- Wide range of faults that makes replacement less expensive than repair

- Unlocatable or unidentified faults

(3) Expiration of the repair period

When a period of one year elapses after the model was dropped from production, repairing products of the model may

become impossible.

(4) Transportation fees at sending your product for repair

Please send your product to us for repair at your expense.

6.5 How to Make Request for Repair

If your product is found faulty, follow the procedure below to send your product for repair.

Fill in the Repair Request Sheet included with this product, then send it along with this product for repair to your local

distributor. Make sure that information in the Repair Request Sheet is written in as much detail as possible to facilitate repair.

CAUTION

Note on Transporting the Product:

z When sending your product for repair, use the packing box and cushion material supplied with this product

when delivered to you and specify handling caution for it to be handled as precision equipment. If packing of

your product is not complete, it may be damaged during transportation. When you pack your product in a bag,

make sure to use conductive polyvinyl supplied with this product (usually a blue bag). When you use other

bags, they may cause a trouble on your product because of static electricity.

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Renesas Single-Chip Microcomputer M37531T-ADS User Manual Page 76